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Microsoft Outlook 2003 - Level 1, 2 & 3

Duration: Three Days(10AM to 4PM with One Hour Lunch Break)
                  (Weekdays & Saturday)

Cost: $1599 +HST

Class Size: 1-3 Persons,Instructor lead training

Course Outline

Level1
Lesson 1: Getting Started with Outlook
Log On to Outlook
The Outlook Environment
Compose and Send a Simple Message
Open a Message
Reply to a Message
Print a Message
Delete a Message

Lesson 2: Composing Messages
Address a Message
Format a Message
Check Spelling and Grammar
Attach a File
Forward a Message

Lesson 3: Managing Mail
Open and Save an Attachment
Flag a Message
Create a Folder
Move Messages to a Folder
Copy Messages to Folders
Delete a Folder

Lesson 4: Scheduling Appointments
The Outlook Calendar
Schedule an Appointment
Assign a Category to an Appointment
Update Calendar Entries

Lesson 5: Scheduling Meetings
Schedule a Meeting
Reply to a Meeting Request
Propose a New Meeting Time
Track Meeting Responses
Update a Meeting Request
Cancel a Meeting Request
Print the Calendar

Lesson 6: Managing Contacts
Add a Contact
Sort Contacts
Find a Contact
Generate a Map
Edit a Contact
Delete a Contact
Print Contacts

Lesson 7: Managing Tasks
Create a Task
Edit a Task
Update a Task

Lesson 8: Using Notes
Create a Note
Edit a Note
Copy a Note

Level2
Lesson 1: Tracking Work Activities Using the Journal
Record a Journal Entry Automatically
Manually Record a Journal Entry
Modify a Journal Entry

Lesson 2: Setting Calendar Options
Set Work Days and Times
Display Other Time Zones
Set Free/Busy Options

Lesson 3: Setting Message Options
Modify Message Settings
Modify Delivery Options
Modify Message Formats
Notify Others that You will be Out of the Office
Create and Modify a Distribution List
Insert a Hyperlink

Lesson 4: Sharing Folder Information
Specify Folder Permissions
Access Another User's Folder
Delegate Access To Folders

Lesson 5: Managing Tasks
Assign a Task
Reply to a Task Request
Send a Task Update
Track Assigned Tasks

Lesson 6: Customizing Outlook
Customize the Toolbar
Create a New Toolbar
Customize the Menu
Create a Folder Home Page

Lesson 7: Locating Outlook Items
Sort Messages Using Multiple Criteria
Find Messages
Find Messages Using Multiple Criteria
Filter Messages
Organize Messages
Manage Junk Email

Level3
Lesson 1: Communicating Using MSN Messenger
Obtain a Hotmail Account
Add Contacts
Send and Receive Instant Messages
Attach a File
Change MSN Messenger Status
Change MSN Messenger Options

Lesson 2: Personalizing Your Mail
Use Stationery
Create Custom Stationery
Create Signatures
Modify Signatures

Lesson 3: Organizing Outlook Items
Group Items
Create Search Folders
Create Rules
Apply Conditional Formatting

Lesson 4: Working with Contacts
Forward Contacts
Create a vCard from a Contact
Export Contacts
Perform a Mail Merge
Link Items to a Contact

Lesson 5: Saving and Archiving Mail
Save Messages in Alternate Formats
Archive Messages
Protect Personal Folders

Lesson 6: Creating a Custom Form
Add Form Fields
Save a Form
Test a Form

Lesson 7: Working Offline and Remotely
Create an Offline Folder File
Make a Folder Available Offline
Create a Send/Receive Group
Download Messages

For more information please call us at (647) 271-3330 or Email us at: support@writing4careers.com



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